Tech Desk 
Apr 20, 2025
An undated image. — Samsung
In a move which might compel owners to upgrade to a newer model, Samsung has officially ended software support for the Galaxy S20 Ultra, bringing one of its most controversial flagship devices to an end.
The Galaxy S20 Ultra was once priced at $1,300 and promised to bring an assortment of some notable features, however, it fell short of doing so.
Launched in 2020, the Galaxy S20 Ultra comes with a massive 6.9-inch display and a 5,000mAh battery, but what might have drawn users' ire is its bulky design, frequent autofocus issues, and poor battery performance.
Even after meeting several software updates, the handset failed to meet expectations, especially when it came to its camera system, which often produced blurry photos.
The S20 Ultra also boasted something other than Samsung’s signature design approach, ditching the sleek and refined build of its predecessor, the Galaxy S10+. Numerous users and reviewers saw the S10+ as Samsung’s zenith design-wise, as it blended power and comfort in a lighter, more appealing form factor.
As the Galaxy S20 Ultra has now been confirmed not to receive software updates, users are likely to be pushed to upgrade to a newer Galaxy Ultra variant.
Which would not be a mere upgrade, as newer models have better performance, design, and long-term software support.
