
An undated image of WhatsApp. — Freepik
In its latest bid to curb spam and fraudulent activities, Meta-owned WhatsApp disclosed that it banned over 9.9 million accounts in India during January 2025.
This large-scale removal is part of WhatsApp’s significant efforts to counter misuse and maintain a safe and secure digital environment.
Out of these 10 million WhatsApp accounts, around 1.3 million were banned before any user reports were filed. WhatsApp’s automated systems identified these accounts for suspicious activity, such as mass messaging, spreading false information, or using unauthorised contact lists.
During the same period, WhatsApp received 9,474 user complaints in India, addressing issues ranging from spam to account misuse. After a detailed review, action was taken against 239 accounts, which included bans and, in some cases, reinstatements where complaints were found to be invalid.
WhatsApp underlined that these measures align with India’s Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.
Meta's instant messaging platform monitors accounts at three stages including registration, messaging activity, and when users receive multiple negative reports or are frequently blocked. For complex cases, a dedicated team of analysts reviews flagged accounts to enhance security measures.
The tech giant has warned that users engaging in misinformation, harassment, or illegal activities are bound to face suspension. In this regard, Indian regulations require WhatsApp to publish monthly compliance reports.