Have you got an e-challan, which you think is wrong or mistakenly issued, then don't worry, Gadinsider has got you a guide, discussing how to challenge an e-challan in Karachi.
Karachi Traffic Police has launched 11 facilitation centres — 'TRACS E-Challan Sahulat Centre' — for citizens, where you can easily lodge a complaint or request a review about a wrong or mistakenly issued e-challan.
According to officials, the introduction of the automated traffic monitoring system, high-tech cameras have begun detecting traffic violations and issuing electronic challans to violators across the metropolitan city.
Where to challenge e-challan in Karachi?
If you have any complaint or need information regarding the faceless e-challan system, you can visit your nearest 'TRACS E-Challan Sahulat Centre'.
| S.No | Centre name | Address |
| 1 | SP East Traffic Office | Near Munawar Chowrangi, Gulistan-e-Jauhar, Karachi |
| 2 | SP West Traffic Office | Hub River Road, Karachi |
| 3 | SP Central Traffic Office | Near Nazimabad Driving License Branch, Karachi |
| 4 | SP Malir Traffic Office | Near Quaidabad Chowk, Karachi |
| 5 | Police Facilitation Center | Korangi Road, near McDonald’s, Karachi |
| 6 | Traffic Section Secretariat | Aiwan-e-Saddar Road, Karachi |
| 7 | Traffic Section Saddar | Main Shahrah-e-Faisal, Karachi |
| 8 | Traffic Section Preedy | Police Station Preedy, Karachi |
| 9 | Traffic Section Ferozabad | Nursery, Main Shahrah-e-Faisal, Karachi |
| 10 | Traffic Section Shahrah-e-Faisal | Drigh Road, Karachi |
| 11 | Traffic Section Korangi | Brookes Chowrangi, Korangi Industrial Area, Karachi |
Each centre includes officers such as a Superintendent of Police (SP), a Citizens Police Liaison Committee (CPLC) representative, and a Deputy Superintendent of Police (DSP) Traffic who are dedicated to resolving citizens' complaints efficiently with a calm attitude.
Motorists or car drivers with doubts about their e-challan are advised to visit the nearest facilitation centre and lodge their complaint; an on-duty officer will issue a receipt, register your complaint, and temporarily pause payment until your case is being reviewed.
TRACS E-Challan Sahulat Centre timing
- Monday to Satuday: 9am to 9pm