Is ChatGPT down? Thousands report disruption in OpenAI's chatbot

85% ChatGPT users are having a problem accessing the app, while 12% are facing issues with website
An undated image. — iStock
An undated image. — iStock

ChatGPT is reportedly experiencing a major outage today, September 3, 2025, as users globally report disruption with OpenAI's chatbot.

According to Downdetector, a website that tracks online service status, numerous users have reported in the last 20 minutes indicating issues with the artificial intelligence (AI) chatbot.

As per the platform, 85% of the reports were made regarding the app, while 12% were about the ChatGPT website and 3% about ChatGPT's API.

The platform displayed a message reading: “We’re currently experiencing issues. ChatGPT not displaying responses. We are investigating the issue for the listed services.”

Taking to X (formerly Twitter), hundreds of users voiced their frustration over ChatGPT facing an outage.

— Downdetector
— Downdetector

The San Francisco-based AI firm has yet to make any official statement regarding the exact resolution time of the ChatGPT outage, while the company is investigating the issue.

It is worth noting that this is not the first time ChatGPT has faced an outage, as problems arise for the chatbot when a major update is coming or when there is a heavy user load.