Tech Desk 
Dec 28, 2025
An undated image of a person using a digital wallet. — iStock
To solve the growing confusion among residents about the e-Transit wallet and T-Cash Card, authorities issued a clarification amid misleading reports that had commuters wondering how they would pay for their public transportation fares in the future.
According to officials, the clarification became necessary because rumours had circulated that commuters would not have a choice but to use digital payments from the next day onwards.
As per reports from transport officials, it is clear that the e-wallet provided in the e-Transit is optional rather than mandatory in nature. To date, the payment system is still valid, allowing customers to use cards or even cash payment methods wherever possible.
The T-Cash Card is set to remain functional without the need to switch to a mobile payment system to access the buses as well as the mass transportation system.
According to officials, the e-Transit service is a step in the planned and incremental transformation of urban transportation systems to make them more efficient and reduce the use of cash payments."
Rollout of the service will occur on a phased basis, beginning with small pilot implementations to test and fine-tune the service before scaling up, according to the source.
"However, there is no overnight policy change, and enough time will be given to commuters to adjust as new choices are brought in," they said.
The statement also sought to reassure passengers who were worried that public transport access might soon depend on owning a smartphone or having digital skills.
