Pakistan launches AI-powered immigration app to speed up airport processing

AI-powered app's pilot project will begin at Islamabad International Airport, with the intention of implementing a national roll-out
An image of airport staffer walks past the entrance of international departures at the Islamabad airport. — Reuters
An image of airport staffer walks past the entrance of international departures at the Islamabad airport. — Reuters

Pakistan's Interior Minister Mohsin Naqvi announced plans for an AI-based application for tracking and processing immigration proposed by the Federal Investigation Agency (FIA) to improve processes at airports and reduce human trafficking. 

The pilot project will begin at Islamabad International Airport, with the intention of implementing a national rollout. 

The announcement was made as Minister Naqvi was visiting FIA Headquarters in Islamabad, chairing a high-level meeting with FIA senior officials, including the FIA Additional Directors, Directors and Zonal Directors. The meeting was about the scope of the aviation reforms under current proposal plans to improve and modernise the FIA. 

The officials briefed the minister on the AI system and modernisation for addressing passenger waits while also improving security check areas. The minister stated this is a "timely need", and protecting people and improving how people travel is what Pakistan must improve on. 

Naqvi stressed the importance of implementing the plan in a timely manner, while implementing the plan instructed for funding for upgrades to FIA's IT systems and funds against Canada headquarters upgrades. 

Moreover, Naqvi instructed for land to be associated with a location for the FIA Academy without delay from the Capital Development Authority (CDA) because of limited staff.

Then interior minister gave direction to urgently recruit for all vacant jobs with obligations made under existing union agreements, stating, "I will ensure resources are provided, but you must also ensure performance."

FIA Director General Raja Riffat Mukhtar highlighted other key reforms, noting that amendments to the FIA Act had been finalised and digitisation was underway.The agency has adopted an e-office system, and all notices will now include QR codes for greater transparency.

Meanwhile, in a separate development, the government has directed the establishment of dedicated immigration counters for foreign passengers at all international airports.