
In view of the rising integration of artificial intelligence (AI) to attain automation in a number of industries, experts from diverse backgrounds discussed AI's use for scaling businesses.
Gathered at the "AI Convergence Summit" organised by Cygnis, experts associated with fintech, e-commerce, gaming edtech and software houses reflected on worrisome concerns regarding the stooping employment in various sectors because of AI.
Muhammad Usman Jadoon, Pakistan’s deputy permanent representative to the UN, talked about the impact of AI and how it could “herald a new era” by transforming our lives.
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The UN is willing to bring all countries to the table to regulate AI and make it ethically useful, Jadoon said, adding that the UN views the technology from three perspectives: peace and security, human rights and how AI can lead to sustainable development.
The international organisation is eyeing to constitute a committee to bring the use of AI in line with the Intergovernmental Panel on Climate Change, which will view AI from a “scientific perspective and without political considerations”.
Can AI help businesses?
Ahmed Hashim, the CEO and co-founder of Cygnis, and Foodpanda CEO Muntaqa Peracha said businesses have been deploying AI for decades, highlighting customers' preference-based recommendations on Netflix and Amazon as some common examples. “Today, AI is having a moment because computing has become cost-effective,” Mr Hashim said.
Raptr Game CEO Imran Khan, another expert, claimed his company used AI to gather gamers’ data to provide them recommendations that are better tailored to their tastes, their in-game purchases and the time spent on each game.
Baqar Muzaffar, the former CIO of UBL, advised companies to “target low-hanging fruits” when solving problems with AI.