Rehan Shahid 
Jan 07, 2026
After a wave of lawsuits and investigations over child safety, Roblox on Wednesday launched mandatory age verification for users who want to access chat and other communication features on the platform.
In a blog post, the company stated that users who are 13 and older can also select to verify their age via ID verification instead of facial verification. If the age-check process incorrectly estimates a user’s age, they can appeal the decision and verify their age through alternative methods, including ID verification or through parental controls that allow parents to update their child’s age.
How to complete age-verification process?
To complete the age-check process:
- Open Roblox app.
- Allow access to their camera, and follow a series of on-screen instructions for facial verification.
- Once the age check is processed, Roblox said that it will delete any images or videos of users.
- The verification is being processed by a third-party vendor, Persona, which also deletes images and videos after completing the process.
“Leveraging multiple signals, Roblox is constantly evaluating user behavior to determine if someone is significantly older or younger than expected,” said the company, adding that “In these situations, Roblox will soon ask users to repeat the age-check process.”
After successful verification, users get to access age-based communication, and even that comes with limited interactions within similar age brackets. Roblox has divided users into six groups: under 9, 9–12, 13–15, 16–17, 18–20, and 21 plus.
Players can communicate with others in their own group and adjacent age groups. Chat would be disabled by default for children under nine unless parental consent is offered after verification.
The company says the new method is more accurate for determining users’ ages than solely relying on self-declared birth dates during account creation.
