
Spotify on Thursday, rolled out a new set of control tools to help podcasters handle and moderate comments. The platform has integrated a configurable auto-moderation tool that can filter out sensitive or inappropriate comments for review and publish the rest.
When it’s set to the “Standard” level, Spotify’s new tool will not publish comments that it identifies as potentially sensitive or inappropriate and instead will redirect them to the podcaster for review. When set to “High,” the tool will hold all comments until they are approved, and on “Low,” it will automatically post all comments except those that violate Spotify’s rules.
Moreover, creators can include words, phrases, or emojis to a blocklist to automatically move comments that include them to the review queue, and they can also disable comments for any episodes they deem fit. The company is set to include support for additional languages for this feature.
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In a blog post, Spotify stated: “For now, as we continue to test and as we develop our automatic detection systems to support more languages, all non-English comments will need to continue to be reviewed and approved in Spotify for Podcasters, but we plan to expand to more languages soon.”
Spotify has been making podcasts more interactive for a while now by adding support for Q&As, polls, and video podcasts. Previously this year, the company said people who use any of these features to interact with podcasts are four times more likely to listen to the show again within 30 days.