Tech Desk 
Jul 24, 2024
T-Mobile, a German company that offers wireless telecom services, is facing a lawsuit lodged recently after it raised prices on its cell phone plans.
In May, the telecommunication company informed its customers that both new and old plans would be hit with a price hike between $2 and $5 per line.
However, this move became controversial with customers claiming that it violated T-Mobile's Price Lock and UN-Contract obligations, opposing the increase in prices.
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The class action lawsuit filed against T-Mobile argues that customers were moved to more expensive plans despite the company's pledge not to implement any price hikes on its old plans.
The lawsuit includes customers from Georgia, Nevada, Pennsylvania, and New Jersey that have a Simple Choice plan, Magenta, Magenta Max, Magenta 55 +, Magenta Amplified, and Magenta Military plan.
These customers seem deeply dissatisfied with T-Mobile's actions and have made it clear that they will not take the lawsuit back until the company is held accountable.
According to Android Authority, T-Mobile is accused of violating the Consumer Protection Law, New Jersey's Consumer Fraud Act, and the Pennsylvania Unfair Trade Practices Law.
Moreover, the customers are also demanding a jury trial and are determined to make the telecommunication firm abandon its recent price hike on legacy plans.
So far, the National Advertising Division (NAD) is the only agency that has taken action against T-Mobile and has requested the firm to stop advertising the ‘Price Lock’ policy.
