DeepSeek restricted by ‘hundreds’ of companies amid data risks

DeepSeek's privacy policy allows it to collect and store user data, including keystrokes, text and audio input, and chat history
An undated image of DeepSeek logo. — Depositphotos
An undated image of DeepSeek logo. — Depositphotos

Concerns over data security and ties to the Chinese government have led numerous companies and government agencies to restrict access to DeepSeek, a Chinese artificial intelligence (AI) startup.

DeepSeek’s AI chatbot has gained significant attention, particularly in the United States, for offering high-performance AI at a lower cost than US rivals like OpenAI and Google. It has also become the top AI chatbot on Apple’s App Store and Google Play Store, directly challenging industry giants.

Companies blocking DeepSeek

Cybersecurity firms such as Armis and Netskope report that many clients are blocking or restricting access to DeepSeek due to concerns over data leaks and inadequate privacy safeguards.

Approximately 70% of Armis customers and 52% of Netskope clients have requested blocks or imposed limitations on the chatbot.

Armis’ chief technology officer, Nadir Izrael, highlighted the risk of data exposure to the Chinese government, given DeepSeek’s data storage on Chinese servers and its compliance with Chinese regulations.

DeepSeek’s privacy policy permits the collection and storage of user data, including keystrokes, text and audio input, and chat history, which may be shared with law enforcement and public authorities.

Cybersecurity researchers have also identified vulnerabilities in DeepSeek’s systems, including an exposed internal database. This has fuelled concerns that hackers could exploit the chatbot for malicious activities, such as crafting phishing emails or analysing stolen data.

Govt agencies restricting DeepSeek

Government agencies in the European Union (EU), Italy, and the UK are reviewing DeepSeek’s privacy controls and have sought further details from the company.

The US government has also flagged potential risks. White House officials are assessing how the app collects and processes user data, while the US Navy has banned its use.