
To modernise its services and achieve a digital lights-out goal, the Federal Board of Revenue (FBR) is restructuring Pakistan Revenue Automation (Pvt.) Limited (PRAL).
PRAL’s Company Secretary Faisal Nadeem added that this reorganisation will give them flexibility in how they provide services to taxpayers and support FBR functions. The restructuring of PRAL will result in enhanced capabilities and the latest technologies to ensure streamlined and trustworthy tax processes.
The FBR clarified that the transition will not be sudden or forced and will be carefully coordinated to ensure continuity of existing systems and supporting services.
Moreover, it also claimed that the functions will remain in place throughout the transition period, providing stability to employees, users, and customers.
Officials also praised PRAL’s existing team, highlighting their important role in the company’s future.
“We appreciate the dedication of PRAL’s team and believe their expertise will be key in developing Pakistan’s digital tax infrastructure,” said FBR representatives.
The new organisation will continue to use globally accepted best practices that EBR will follow in establishing a secure, efficient, and modern tax solution that operates confidently with its users.