
iPhones have long gained a substantial footprint in the Pakistani market, yet there's an acute absence of official Apple stores in the country, which makes it a hurdle for interested buyers to buy a new iPhone or upgrade to the latest model.
That said, iPhone buyers in Pakistan are left to rely on resellers whose availability is very insignificant to cater to the huge demand for iPhones across Pakistan.
Which is the best between Mercantile vs GNext?
As there are only two iPhone resellers, namely GNext Technologies and Mercantile Pakistan, buyers find it difficult to find the best option when it comes to genuine devices and reliable after-sales support.
Let's take a closer look at the reliability and services you can avail from the only two iPhone resellers in Pakistan, so you can find the best option that best matches your reach, budget and preferences.
Mercantile vs GNext: International presence
GNext Technologies functions as a global distributor in about 10 countries, including several Asian markets, and joined Pakistan in 2024. On the other hand, Mercantile has a smaller international presence, as it only operates in three countries, yet it has maintained its presence in Pakistan since 2019.
Mercantile vs GNext: iPhone warranty and protection
GNext offers the Shield+ programme for buying brand-new iPhones, providing a two-year warranty and free panel replacements in the first year for accidental damage. Mercantile also offers a two-year warranty, but lags behind specific free replacements for accidental damage. This shows that GNext offers better protection and financial value.
Mercantile vs GNext: Service centres in Pakistan
Since accessibility is crucial for after-sales support, GNext's service centres are located in Lahore and Karachi, while Mercantile has centres in Islamabad and Lahore, along with an online service portal for easy claims and tracking. From this aspect, Mercantile offers better accessibility and customer interaction.