Resolving dark footage on Ring Video Doorbell

The primary focus during the designing of Ring Video Doorbells was to ensure their durability, but sometimes, a user may face certain issues that affect their performance. One common problem is experiencing footage that appears noticeably darker than expected. This issue can occur both during the day and at night, and it's possible that the Color Night Vision setting may be the reason.

Ways to resolve dark footage on Ring Video Doorbell

1. Fix Ring Video Doorbell's dark footage

1. Open the Ring smartphone app.
2. Select "Devices” after going to the menu.
3. Choose the specific device that is capturing dark footage.
4. Select "Device Settings."
5. Tap on "Video Settings."

Here a user can adjust various settings based on their device. If the dark footage occurs at night, try modifying the Color Night Vision setting.

2. Reboot the Ring Video Doorbell

In case modifying the video settings does not solve the problem, the other action involves restarting the device, which does not result in the deletion of the settings. Think of it as unplugging and plugging back in the doorbell to refresh its operation. Rebooting the Ring Video Doorbell can be done through the smartphone app and often resolves performance issues, including dark footage.

Here's how to reboot the Ring Video Doorbell:

1. Open the Ring smartphone app.
2. Scroll down to the Devices section in the menu.
3. Choose the problematic device.
4. Access "Device Health."
5. Click on "Reboot This Device” after scrolling to the bottom of the page.
6. Wait a few minutes while the doorbell reconnects to the network.