Is Snapchat suspending accounts in Pakistan?

Message circulating on Snapchat has generated confusion online, with users questioning whether message is real or not
An image of Snapchat app is seen on a smartphone in this illustration taken, July 13, 2021. — Reuters
An image of Snapchat app is seen on a smartphone in this illustration taken, July 13, 2021. — Reuters 

Several users are sharing a fake warning on social media following Snapchat’s recent outage, claiming that accounts will be suspended in Pakistan if the message is not forwarded. 

The message has generated confusion online, with users on different social media platforms questioning whether the message is real. 

The circulated text reads: “Official warning from Snapchat management. Starting tonight, all accounts that don't send this message to 20 people within 2 hours will be automatically suspended! Confirmed by the support team due to a new update to the Terms of Use. Send it before you lose your account! Just in case!”

— Author
— Author 

Shockingly, another message went viral after users in Pakistan started to forward it, which stated: “There has been a glitch in Snapchat because there are a lot of bots in Snapchat, and they will be deleted within four hours. This is a confirmation message to make sure you are not a robot. If you are a human, send this message to four of your friends, and the algorithms will show that you are not a robot. If you do not send it, your account will be permanently locked and your device's IP will be banned. Thank you for your trust."

These messages went out shortly after Snapchat and some other applications experienced outages due to an outage related to Amazon Web Services (AWS) on Monday.

Citing The News International, Snapchat has not officially confirmed such claims of these text messages. Users in Pakistan are advised not to forward these messages and to report them as spam if received.

During this time users faced problems logging in, sending messages, and seeing where their friends are located. Snapchat acknowledged the outage, stating: “We are aware that some Snapchatters are having issues; hang tight as we are looking into it.”

AWS stated it was investigating errors with content and security rules, which temporarily disrupted service. All affected accounts have been restored gradually since the outage.

While the viral warning message has gone out significantly, leading to memes, both supportive and dismissive, Snapchat in Pakistan is functioning, and users can access all of its features.