Tech Desk 
Aug 05, 2025
Pakistan International Airlines (PIA) has extended its online check-in service to include domestic travellers departing from Multan, Faisalabad, Peshawar, Quetta, and Skardu.
The airline stated its purpose was to simplify the travel experience by allowing passengers to avoid spending time in an airport queue and checking in via the company's mobile app or website.
Previously available only at select major airports (Karachi, Lahore, and Islamabad), the online check-in feature is now expanding to additional cities within the region.
PIA noted that providing online check-in is part of the company's growth and continued efforts to enhance customer satisfaction and will help ensure a more comfortable travel experience.
The national flag carrier also encouraged customers to utilise the online check-in feature, noting that it results in boarding an aircraft more effortlessly and enhances airport movement.
The online check-in feature is only available for domestic travel. Travellers may select a seat and obtain a boarding pass via the online check-in service during a maximum of 24 hours before flight departure.
Customers must log onto the airline's website or contact the PIA helpline at 021-111-786-786 if they require help.
In a separate notice, PIA addressed recent confusion surrounding flights to the United Kingdom.
According to Pakistan International Airlines Corporation Limited (PIAHCL), media reports suggesting PIA’s immediate return to UK skies were misleading.
The airline clarified that the clearance issued by the UK Civil Aviation Authority (UK CAA) was granted to the Pakistan Civil Aviation Authority (PCAA) as a whole, not to PIA specifically.
The clarification added that all Pakistani airlines, including PIA, must still go through the required licensing process before resuming UK operations.
Moreover, the mention of PIA in various reports, the airline said, was only symbolic and did not reflect actual permissions granted.
