WhatsApp, Messenger introduce safety features to prevent online scams

Meta will show warning when you try to share your screen with an unknown contact during video call
An undated image of WhatsApp and Messenger logo. — Getty Images
An undated image of WhatsApp and Messenger logo. — Getty Images

Meta on Tuesday unveiled a new scam detection feature for its social media platforms, Messenger and WhatsApp, to keep older citizens safe from online scams. 

The company said that it will start showing the warnings in WhatsApp when users try to share their screen during calls and it will flag possible scams, which will later be sent to Meta AI for review.

Meta said that it took action against 21,000 Facebook accounts that were pretending to be customer support but were involved in targeting older people for various scams.

How will Meta work on WhatsApp against online scams?

On WhatsApp, Meta will show a warning when you try to share your screen with an unknown contact during a video call. "This technique is used to trick victims into giving away their sensitive information like bank details and verification codes," the American tech giant said.

— Meta
— Meta

How will Meta work on Messenger against online scams?

On Messenger, Meta is testing advanced scam detection features to identify whether an inbound message is suspicious. If so, it flags that signs of a scam have been detected and warns you to “be cautious, you could be at risk of losing money.”

— Meta
— Meta

The company said that it is also joining the 'National Elder Fraud Coordination Centre' that brings law enforcement agencies together to combat scammers targeting older adults.