WhatsApp to launch AI-powered 'Writing Help' feature for smarter messaging

Users can select to keep their original message or send AI-enhanced version, without recipient knowing it was AI-assisted
WhatsApp logo is seen in this illustration taken, August 22, 2022. — Reuters
WhatsApp logo is seen in this illustration taken, August 22, 2022. — Reuters

WhatsApp is reportedly working on a new artificial intelligence (AI)-powered feature, assisting users in messaging their contacts.

According to WABetaInfo, Meta-owned instant messaging platform is reportedly developing a new “Writing Help” assistant feature designed to offer writing suggestions for users.

This update, powered by AI Private Processing, enables users to craft and respond to messages quickly. With this feature, users can get suggestions in different tones, allowing them to customise their messages.

How does WhatsApp's ‘Writing Help’ feature work?

WABetaInfo reported that the “Writing Help” assistant reportedly uses Meta's Private Processing technology. The AI-related requests are said to be processed through encrypted connections and anonymous routing, preventing any link between the request and the user's identity.

To note, when Private Processing is enabled, users can view the sticker icon replaced by a pen icon after typing a few words, indicating the “Writing Help” feature.

Tapping it enables users to get suggestions from Meta AI to enhance the tone, clarity, or grammar of their texts.

“Writing Help” offers three AI-generated suggestions in one of five tones — Rephrase, Professional, Funny, Supportive, and Proofread.

Users can select to keep their original message or send an AI-enhanced version, without the recipient knowing it was AI-assisted.

The feature is currently available to a small group of beta users for testing and feedback. Meanwhile, WhatsApp has yet to make an official statement regarding the launch of the “Writing Help” feature to the audience.