Syed Saif Ul Hassan 
Oct 21, 2025
Globally popular photo-editing app Canva and social media app Snapchat have been restored after a massive global outage brought the services to a standstill for several hours on Monday.
The downtime on the abovementioned apps and some of the world’s biggest platforms commenced after after an issue disrupted Amazon’s own cloud unit, Amazon Web Services (AWS), at around 8:00am UK time (midnight Pacific Time).
Besides Canva and Snapchat, other apps and websites affected by the disruption in question include Roblox, Fortnite, Duolingo, Canva, Zoom, Facebook, Prime Video, and AWS, according to an online outage tracker Downdetector.
The Snapchat and Canva outage was verified by AWS, stating, “We can confirm increased error rates and latencies for multiple AWS services in the US-EAST-1 region. This issue also affects other AWS services in the same area.”
For those unfamiliar, AWS is a prominent internet infrastructure provider that powers many websites and apps, meaning when AWS undergoes issues, the problems also take a toll on services not directly linked to it.
The company added that during the outage, users were unable to create or update support cases. For a quick resolution to the service breakdown, Amazon deployed engineers to resolve the problem and identify the root cause.
